Refund and Cancellation Policy

1. Overview

At PIVOT VLSI, we are committed to providing world-class semiconductor, RTL design, and CPU architecture education. We value the trust you place in our educational workshops and courses. This Refund and Cancellation Policy outlines the guidelines, criteria, and timelines for cancellations and refund requests.

2. Workshop and Live Session Cancellations

• Cancellation by Student: If you wish to cancel your enrollment for a scheduled live workshop or training session, you must notify us via email at info@pivotvlsi.in at least 48 hours prior to the scheduled start time of the session. Eligible cancellations within this window are entitled to a full refund minus any third-party transaction or processing fees.
• Late Cancellation or No-Show: Requests received within 48 hours of the event start time or failure to attend the scheduled session are non-refundable, as workshop slots and infrastructure are reserved in advance.
• Cancellation or Rescheduling by PIVOT VLSI: In the rare event that PIVOT VLSI cancels or reschedules a workshop due to unforeseen circumstances, participants will be offered the option to either attend the rescheduled session or receive a 100% full refund.

3. Self-Paced Courses and Digital Content

• Due to the immediate digital delivery and accessible nature of course modules, curriculum files, and downloadable code templates, digital course purchases are generally non-refundable once access credentials or course assets have been issued.
• If you encounter technical issues accessing your purchased courses, please contact our support team immediately so we can assist you and resolve any access barriers.

4. Refund Processing Window

Once an eligible refund request is approved:

• Refunds will be processed to the original payment method used during the transaction.
• Please allow 5 to 7 business days for the credited amount to reflect in your bank account or payment provider statement, depending on your bank's settlement cycle.

5. How to Request a Cancellation or Refund

To initiate a cancellation or request a refund, please send an email containing:

• Your full name and registered email address
• Transaction / Order ID or payment receipt
• Reason for cancellation or refund request